Accessibility is a Priority, Not an AfterthoughtWe believe the web should be usable by everyone, regardless of ability.
WCAG 2.2 AA Known Gaps Published

Our Commitment to Accessibility

We believe the internet should be available and accessible to anyone, regardless of circumstance or ability. We are committed to providing a website that is accessible to the widest possible audience.

Inclusive DesignWe design with all users in mind from the start, not as an afterthought.
Continuous ImprovementWe regularly review and improve our site to enhance accessibility.
Team TrainingOur team is trained on accessibility best practices and guidelines.
Client EducationWe help our clients understand and implement accessibility best practices.

Our Goal: To provide a clear, accessible experience for all visitors, including those who use assistive technologies such as screen readers, magnifiers, and alternative input devices.

Standards We Follow

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

AAWCAG 2.2 Level AAOur target compliance level

Level AA addresses the most common barriers for disabled users and is the standard required by most accessibility regulations worldwide.

The ADAAmericans with Disabilities Act

The ADA applies to us and we build to meet it. There is no published technical standard for a private business website under the ADA, so no one can hand you a certificate and we will not claim one. What courts and the Department of Justice have used as the benchmark is WCAG, which is why we build to the level above, test against it, and publish what we have not solved.

The Four Principles of WCAG

PerceivableContent can be perceived by all senses
OperableInterface can be navigated by all users
UnderstandableContent is clear and predictable
RobustWorks with assistive technologies

Accessibility Features on This Site

We have implemented numerous accessibility features throughout our website to improve the experience for all users:

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

Screen Readers
  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)
Screen Magnifiers
  • ZoomText
  • Windows Magnifier
  • macOS Zoom
  • Browser zoom (200%+)
Keyboard Navigation
  • Tab to move forward
  • Shift plus Tab to move backward
  • Enter or Space to activate
  • Escape to close dialogs
Voice Control
  • Dragon NaturallySpeaking
  • Voice Control (macOS)
  • Windows Speech Recognition
  • Voice Access (Android)

Browser Support: We test our website in the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience with assistive technologies.

Known Limitations

While we strive for comprehensive accessibility, we acknowledge that some content may have limitations. We are actively working to address these:

PDF DocumentsSome older PDF documents may not be fully accessible. We are working to update them or provide alternative formats upon request.
Third-Party ContentSome embedded content from third-party services (videos, maps, widgets) may have accessibility limitations outside our direct control.
Legacy ContentSome older blog posts or pages may not meet current accessibility standards. We are progressively updating this content.

If you encounter any content that is not accessible to you, please contact us and we will do our best to provide the information in an alternative format or address the barrier.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please let us know.

Email UsSend us an email describing the accessibility issue you encountered.[email protected]
Call UsSpeak with us directly about accessibility concerns or assistance needs.+1-248-205-6977

When reporting an issue, please include:

The web page URL where you encountered the issue
A description of the problem
The browser and operating system you are using
Any assistive technology you are using
Response TimeWe aim to respond to accessibility feedback within 5 business days. We take all feedback seriously and will work to address issues as quickly as possible.
5 Day Response

Found a barrier? Tell us

If something on this site does not work for you, that is a defect and we want the report. Tell us the page and what happened and we will fix it, not explain why it is acceptable.

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